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✓ Free shipping
We ship to 5 continents
✓ Ships in 24h
Every working day
✓ Easy returns
Hassle-free process
✓ 30-night trial
Refund if it doesn't work
FREQUENTLY ASKED QUESTIONS
What is SORA?
SORA is a premium sleep brand by BUDIGITAL USA LLC. We design ergonomic pillows built to relieve neck and shoulder pain - chiropractor approved, hypoallergenic, and shipped worldwide within 24 hours.
Is the SORA Cloud pillow good for neck pain?
Yes. The SORA Cloud is designed specifically to relieve neck pain through cervical spine alignment. Its contoured shape keeps your head and neck in a neutral position throughout the night. Chiropractor approved.
What is the difference between the SORA Cloud and the SORA Adjust?
Both pillows are designed for cervical support and better sleep, but they work differently. The SORA Cloud has a fixed bone-shape design with 7 ergonomic zones - it works immediately out of the box, requires no setup, and is ideal for people who want proven support without customisation. The SORA Adjust has 3 removable layers that let you configure 4 different height and firmness levels in under 30 seconds - it's the right choice if you've tried pillows before and couldn't find the right fit, or if your sleep position changes. Choose Cloud for simplicity and immediate alignment. Choose Adjust for full personalisation.
Can I wash the SORA Cloud pillow?
Yes. The CleanWeave™ cover is fully removable and machine-washable at 30°C. The memory foam core should not be machine-washed - spot clean only.
Do you ship worldwide?
Yes. SORA ships to over 30 countries across Europe, North America, Asia, the Middle East, and Oceania.
Can I pay in my local currency?
Yes. SORA automatically displays prices in your local currency at checkout.
What payment methods do you accept?
Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal, Discover, Diners Club, and Shop Pay. All secure and encrypted.
What if my pillow arrives damaged?
Contact us within 48 hours at info@soracares.com with your order number and photos. If confirmed defect, we cover return shipping and send a replacement or issue a full refund.